Frequently Ask Questions
1.) How to buy from us?
You should be receiving your powerbank within the next 3 working days upon completion of your order payment.
3.) How long does it take to recharge PINENG Powerbank?‘
6-8 hours to fully recharge for light usage range.
8-10 hours to fully recharge for light usage range.
10-14 hours to fully recharge for light usage range.
(First time recharge will usually take longer time)
4.) How to seek for technical support and warranty claim?
Just get in touch with our 24hours customer service team:
Or drop us an email at:
5.) How long can PINENG Powerbank be kept unused?
The battery in PINENG Powerbank can last more than 2weeks unused. But the actual capacity will drop to approximately 50-70% due to energy loss in the powerbank, depends on how long you kept your PINENG Powerbank unused.